• Total Member Engagement has rebranded to Memberfy - Discover our new brand

  • Total Member Engagement has rebranded to Memberfy - Discover our new brand

  • Total Member Engagement has rebranded to Memberfy - Discover our new brand

Retainer

Keep more members,
longer, without lifting
a finger.

Keep more members, longer, without lifting
a finger.

Retainer helps you engage and retain members through smart segmentation, warm personalised outreach, and fully managed campaigns that feel like real, one-to-one interactions.

Reduce churn

Retainer delivers a comprehensive, end-to-end technology solution designed to significantly reduce member attrition.

Identify at-risk members early and deploy tailored prevention campaigns that combine smart segmentation, precise timing, and one-to-one outreach that embodies your club's voice.

Lock in the future

Spot churn before it happens

Reach out, the right way

Create long-term loyalty

Retainer

Reduce churn

Retainer delivers a comprehensive, end-to-end technology solution designed to significantly reduce member attrition.

Identify at-risk members early and deploy tailored prevention campaigns that combine smart segmentation, precise timing, and one-to-one outreach that embodies your club's voice.

Retainer

Reduce churn

Retainer delivers a comprehensive, end-to-end technology solution designed to significantly reduce member attrition.

Identify at-risk members early and deploy tailored prevention campaigns that combine smart segmentation, precise timing, and one-to-one outreach that embodies your club's voice.

Spot churn before it happens

Reach out, the right way

Create long-term loyalty

Lock in the future

Retainer

Give them a reason to stay.
Before they think about leaving.

Give them a reason to stay.
Before they think
about leaving.

At risk member
modeling

Optimised
engagement

Locked in
loyalty

    • Spot churn
      before it happens

      We identify members most at risk of leaving, using behavioural insights and missed signals - so you can act early and retain more of your base.

    • Real conversations,
      real results

      Our team reaches out 1:1 with club-aligned messaging that feels personal, not pushy - driving renewals while protecting sentiment and loyalty.

    • Zero lift,
      full visibility

      From re-engagement to payment recovery, we manage everything end-to-end. You get transparent reporting, member feedback, and results you can measure.

    • Spot churn
      before it happens

      We identify members most at risk of leaving, using behavioural insights and missed signals - so you can act early and retain more of your base.

    • Real conversations,
      real results

      Our team reaches out 1:1 with club-aligned messaging that feels personal, not pushy - driving renewals while protecting sentiment and loyalty.

    • Zero lift,
      full visibility

      From re-engagement to payment recovery, we manage everything end-to-end. You get transparent reporting, member feedback, and results you can measure.

    • Spot churn
      before it happens

      We identify members most at risk of leaving, using behavioural insights and missed signals - so you can act early and retain more of your base.

    • Real conversations,
      real results

      Our team reaches out 1:1 with club-aligned messaging that feels personal, not pushy - driving renewals while protecting sentiment and loyalty.

    • Zero lift,
      full visibility

      From re-engagement to payment recovery, we manage everything end-to-end. You get transparent reporting, member feedback, and results you can measure.

Keep members with Retainer.

Retention, solved.

Let’s engage and retain more members with data-led outreach, proactive prevention and impactful connections.

Keep members
with Retainer.

Retention, solved.

Let’s engage and retain more members with data-led outreach, proactive prevention and impactful connections.

Keep members
with Retainer.

Retention, solved.

Let’s engage and retain more members with data-led outreach, proactive prevention and impactful connections.

Keen to learn more?

Let’s chat! Whether you're curious about what we do, want to see how it could work for your club, or just want to check out a few real-life success stories.

Keen to learn more?

Let’s chat! Whether you're curious about what we do, want to see how it could work for your club, or just want to check out a few real-life success stories.

Keen to learn more?

Let’s chat! Whether you're curious about what we do, want to see how it could work for your club, or just want to check out a few real-life success stories.