Total Member Engagement has rebranded to Memberfy - Discover our new brand
Total Member Engagement has rebranded to Memberfy - Discover our new brand
Total Member Engagement has rebranded to Memberfy - Discover our new brand
Renewer
Drive more renewals
earlier, easier, and with a
human touch.
Drive more renewals earlier, easier, and with
a human touch.
Renewer empowers clubs to renew members with personalised one-to-one outreach, fully aligned with your values, voice and strategy.
85% increase in renewal rates
32% less expensive than scaling up in-house
Renew more,
with less work.
Renewer combines smart data and AI with personalised outreach, delivered through an always-on solution that scales fast.
Whether you’re reconnecting with unrenewed members or reactivating long-lapsed supporters, Renewer is the engine that brings them back home.
Clubs love Renewer
Proven sports methodology
Data driven
Scalable for peak periods
Total visibility and control
Club integrated & aligned
Renewer
Renew more,
with less work.
Renewer combines smart data and AI with personalised outreach, delivered through an always-on solution that scales fast.
Whether you’re reconnecting with unrenewed members or reactivating long-lapsed supporters, Renewer is the engine that brings them back home.
Data driven
Scalable for peak periods
Club integrated & aligned
Proven sports methodology
Total visibility and control
Clubs love Renewer
Renewer
Renew more,
with less work.
Renewer combines smart data and AI with personalised outreach, delivered through an always-on solution that scales fast.
Whether you’re reconnecting with unrenewed members or reactivating long-lapsed supporters, Renewer is the engine that brings them back home.
Renewer
More Renewals. Less Overhead.
Stronger Loyalty.
More Renewals.
Less Overhead.
Stronger Loyalty.
Scale up/down
as required
Proven
methodology
Visibility and
control
Data driven
Scalable for peak periods
Club integrated & aligned
Proven sports methodology
Total visibility and control
Clubs love Renewer
Smart targeting. Real conversations.
Proprietary framework blends human connection with powerful segmentation
Mirroring your
membership strategy
We start with your values, tone and approach - so members always feel at home.
Hand-in-glove with
your team
We handle the lift, while your team stays informed and in control.
Efficiency without
compromise
Intelligent workflows reduce cost - without losing the member experience.
Engagements
that convert
Built on Connect IQ, every touchpoint is informed, personal and purpose-driven.
Mirroring your
membership strategy
We start with your values, tone and approach - so members always feel at home.
Hand-in-glove with
your team
We handle the lift, while your team stays informed and in control.
Connect to
increase your renewals
Connect IQ is the engine behind Memberfy’s one-on-one renewal engagement. It turns club and member data into personalised insights - helping every conversation feel more relevant, timely, and valuable.
AI-driven
personalisationBy combining your club’s member data with Connect IQ’s behavioural insights, we deliver deeply personalised engagement instead of generic reminders. Members feel recognised and understood, leading to stronger response and renewal rates.
Nurtured
engagementsConnect IQ transforms complex datasets into simple, human-readable insights for our engagement team. This enables natural, informed conversations that reflect the member’s history, tone and preferences - all in real time.
Seamless
and scalableOur dedicated team is trained in Connect IQ and club-specific culture. We don’t hire per campaign - we invest in people who build rapport with members season after season, reinforcing loyalty and trust.
AI-driven
personalisationBy combining your club’s member data with Connect IQ’s behavioural insights, we deliver deeply personalised engagement instead of generic reminders. Members feel recognised and understood, leading to stronger response and renewal rates.
Nurtured
engagementsConnect IQ transforms complex datasets into simple, human-readable insights for our engagement team. This enables natural, informed conversations that reflect the member’s history, tone and preferences - all in real time.
Seamless
and scalableOur dedicated team is trained in Connect IQ and club-specific culture. We don’t hire per campaign - we invest in people who build rapport with members season after season, reinforcing loyalty and trust.
AI-driven
personalisationBy combining your club’s member data with Connect IQ’s behavioural insights, we deliver deeply personalised engagement instead of generic reminders. Members feel recognised and understood, leading to stronger response and renewal rates.
Nurtured
engagementsConnect IQ transforms complex datasets into simple, human-readable insights for our engagement team. This enables natural, informed conversations that reflect the member’s history, tone and preferences - all in real time.
Seamless
and scalableOur dedicated team is trained in Connect IQ and club-specific culture. We don’t hire per campaign - we invest in people who build rapport with members season after season, reinforcing loyalty and trust.
General Manager,
Hawthorn Football Club
"Our multi-year partnership with Memberfy has supported many consumer initiatives, including fundraising, membership renewals and payment recoveries. They've consistently delivered strong results while providing exceptional care for our members.”
General Manager,
Hawthorn Football Club
"Our multi-year partnership with Memberfy has supported many consumer initiatives, including fundraising, membership renewals and payment recoveries. They've consistently delivered strong results while providing exceptional care for our members.”
General Manager,
Hawthorn Football Club
"Our multi-year partnership with Memberfy has supported many consumer initiatives, including fundraising, membership renewals and payment recoveries. They've consistently delivered strong results while providing exceptional care for our members.”
Win back with Renewer.
Members haven’t left, they’re just waiting.
We’ll help you reconnect, recover missed payments, and bring your people back.
Win back
with Renewer.
Members haven’t left, they’re just waiting. We’ll help you reconnect, recover missed payments, and bring your people back.
Win back with Renewer.
Members haven’t left, they’re just waiting.
We’ll help you reconnect, recover missed payments, and bring your people back.
Keen to learn more?
Let’s chat! Whether you're curious about what we do, want to see how it could work for your club, or just want to check out a few real-life success stories.
Keen to learn more?
Let’s chat! Whether you're curious about what we do, want to see how it could work for your club, or just want to check out a few real-life success stories.
Keen to learn more?
Let’s chat! Whether you're curious about what we do, want to see how it could work for your club, or just want to check out a few real-life success stories.
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